Ford Motability FAQs

Get answers to your questions here. If we’ve not answered your questions you can get in touch.

How does Motability work?

Motability is an all-inclusive package that offers you the option to exchange your Motability allowance for a new Ford. All routine maintenance is included as is insurance and breakdown cover, so all you have to do is add fuel.

Can someone else drive my car?

Two named drivers are included on your insurance policy; however not all customers choose or are able to drive the car themselves, in this instance you can nominate drivers for your car.

What adaptations can I make to the car?

If you require adaptations to help you drive your vehicle, such as hand controls or a wheelchair lift, we can help.

How long can I keep the car?

Motability agreements usually last for three years and payments are made directly to Motability from the Department for Work and Pensions, deducted from your mobility allowance.

What happens at the end?

At the end of your agreement you can return your Ford, or exchange it for another and begin a new agreement – this is the most popular option.